Privacy Policy

At KALAPATI, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how KALAPATI collects, uses and protects information when you visit our website or purchase our products.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

Name
Mobile number
Email address
Billing and shipping address
Order and transaction details
Information provided while contacting customer support

Payment information is processed through our authorized payment partners. We do not intentionally store your complete debit card, credit card or banking credentials on our servers.

How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and provide updates about your orders
Contact you regarding delivery, returns or customer support
Process refunds and exchanges where applicable
Improve our products, services and website
Prevent fraudulent or unauthorized transactions
Send promotional communication where permitted

Sharing of Information

We may share necessary information with trusted service providers such as payment gateways, logistics and delivery partners, technology providers and customer-support services solely for fulfilling our business and service requirements.

We do not sell your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better shopping experience.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our website may contain or use third-party services such as payment gateways, logistics providers and analytics tools. Their use of information may be governed by their respective privacy policies.

Your Choices

You may contact us if you want to update or correct your personal information or have questions about how your information is being used.

Policy Updates

KALAPATI may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date where appropriate.

Contact Us

For privacy-related questions, please contact:

KALAPATI

Email: leelafashion07@gmail.com

Phone/WhatsApp: +91 9157318320

Address: SF-04, 3rd Floor, Anaya Business Center, Beside D-Mart, Pandesara, Surat, Gujarat – 394221