Terms & Conditions
Welcome to KALAPATI. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before using our website.
1. About KALAPATI
KALAPATI is an online retail platform offering Indian ethnic wear and fashion products including blouses, sarees, kurtis, kurta sets and related products.
2. Product Information
We make reasonable efforts to display product descriptions, images, colours, sizes and other information accurately.
However, actual product colour may vary slightly depending on the customer's device display, lighting conditions and photography.
Product availability, specifications and prices may change without prior notice.
3. Pricing
All prices displayed on the website are subject to change.
The price applicable to an order is the price displayed at the time the order is successfully placed, subject to applicable taxes, shipping charges, discounts and promotional offers.
We reserve the right to correct pricing or listing errors.
4. Orders
Placing an order on our website constitutes an offer to purchase the selected products.
KALAPATI reserves the right to accept, reject or cancel an order in certain circumstances, including product unavailability, pricing errors, suspected fraudulent activity or other operational reasons.
If an order is cancelled after payment has been received, the applicable refund will be initiated.
5. Payment
Payments may be processed through third-party payment gateways and other payment methods made available on the website.
Customers agree to provide accurate information required to complete the transaction.
6. Cash on Delivery
Cash on Delivery may be available for selected locations and products.
Availability of COD may depend on delivery location, order value, product category and other applicable conditions.
KALAPATI reserves the right to restrict COD for certain orders.
7. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, courier availability, operational conditions and unforeseen circumstances.
For complete information, please refer to our Shipping Policy.
8. Returns & Exchanges
Returns and exchanges are subject to our Return & Exchange Policy and any product-specific conditions displayed at the time of purchase.
Customers must follow the applicable return procedure.
9. Customer Responsibilities
Customers agree to:
- Provide accurate personal and delivery information.
- Use the website only for lawful purposes.
- Not attempt to misuse, disrupt or damage the website.
- Not place fraudulent or unauthorized orders.
- Not reproduce or misuse KALAPATI's website content, images, logos or other intellectual property without permission.
10. Intellectual Property
All website content, including logos, brand names, photographs, product images, graphics, text, designs and other materials, may be protected by applicable intellectual property laws.
Such content may not be copied, reproduced, modified, distributed or commercially used without prior written permission from KALAPATI.
11. Third-Party Services
Our website may use third-party services including payment gateways, logistics partners, analytics services and other technology providers.
Use of such services may be subject to the respective terms and policies of those providers.
12. Website Availability
We aim to keep the website available and functional, but we do not guarantee uninterrupted or error-free access at all times.
The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our control.
13. Limitation of Liability
To the extent permitted by applicable law, KALAPATI shall not be liable for indirect, incidental or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.
14. Changes to Terms
KALAPATI reserves the right to update or modify these Terms & Conditions from time to time.
Updated terms will be published on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms.
15. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Surat, Gujarat, subject to applicable law.
16. Contact Us
For questions regarding these Terms & Conditions:
KALAPATI
Email: leelafashion07@gmail.com
Phone/WhatsApp: +91 9157318320
Address: SF-04, 3rd Floor, Anaya Business Center, Beside D-Mart, Pandesara, Surat, Gujarat – 394221